Marketing testimonials

ITV logo“I have worked with Peter Hawtin now in a number of different businesses and continue to be impressed by his versatility and flexibility.

He has a very strong marketing skillset and is both imaginative and patient in translating these principles into commercial value in sectors as diverse as financial services and TV broadcasting.

Peter’s collaborative style and natural warmth are a huge asset in making change happen. His diligence and perseverance in the face of challenging analytical and human obstacles are as valuable as they are unusual.

Peter has managed the introduction of radical new viewer insight techniques at ITV and has been responsible for our work on marketing ROI – activity which is unique in the broadcasting sector and which has generated a 26 % improvement in the effectiveness of our marketing and promotional activity over the last 12 months .

The influence of this work has been far beyond its original scope and is helping us to address the broader commercial issues in the business.”

Clare Salmon

Marketing Director, ITV

AA logo"Peter Hawtin's contribution to our business has been substantial.

He has brought clarity to complex issues, creativity to solutions and he has energised those around him.

Perhaps most notably however, his passion and drive for results have made the consultant label irrelevant almost from day one."

Lloyd East

Head of Marketing, AA

Asda logo“Peter Hawtin has developed an impressive range of comprehensive marketing communications and technology skills in key roles with three leading UK organisations.

His personal integrity and commitment to always deliver the best solution promotes an open and enjoyable working relationship.

I have recruited Peter on two separate occasions, and have always found him to be a valuable, honest, loyal and supportive team member.”

Ian Shepherd

Marketing Communications Controller, Asda

Egg logo“Peter Hawtin cares deeply about the brand. He takes on the job of delivering business results and succeeds where others cleverly explain why it can’t be done.

Peter is a brand champion who doesn’t have his head up his arse – a rare bird. “

Paul Simpson

Retail Managing Director, Egg

OgilvyOne logo"Peter Hawtin combines an advanced understanding of brand building and customer value creation across all customer touch points - on and off line.

He is a pragmatic strategist and an inspiring person to work with, who sees his plans through to successful implementation with great effect.

He is a marketer of the highest calibre; in fact I would go so far as to say that he is a member of a relatively rare breed of marketers that is genuinely equipped to deal with 21st century business challenges".

Nigel Howlett

Chairman, OgilvyOne Worldwide Ltd

AA logo

"Peter Hawtin added great value to our business through his experience in above the line marketing and the structured, strategic approach he adopted to the successful execution and development of customer propositions.

He has also helped us to focus on our internet strategy, again leaning on his considerable knowledge of this rapidly developing media.

I found his calm, considered style very effective, especially in his ability to communicate ideas."

Neale Phillips

General Manager - Direct Lending, AA

RAC logo"I have worked with Peter Hawtin for the past 6/7 years at RAC and Egg and he has always impressed me with his "state of the art" marketing knowledge and more importantly, the diligence with which he applies that knowledge to gain brand supremacy through whichever channel may be appropriate."

Tony Williams

Former Marketing Director of RAC & Egg

Carat logo“I have worked with Peter Hawtin both when he was at Asda and at the RAC. He was always challenging as a client by virtue of being both supremely well organised and meticulous in his preparation.

He also gets the big picture.

If he has a fault it's that he's too unassuming. It reality he makes things happen and drives projects forward.

Finally and importantly, he had the respect of everyone in the agency team from the most senior to the most junior.”

Nigel Morris

Vice President, Carat International

HBOS logo"Peter Hawtin has made a tremendous impact on the AA (HBoS) personal lending business.

His ability to constructively challenge existing plans to extend the value generated by marketing spend has had a positive impact on the business and with the team who will carry on working on the business now Peter has moved on.

His approach to project management has made it possible to deliver some significant initiatives in very tight timescales."

Steve Griffiths

Head of Marketing - External Sales, HBoS

Razorfish logo“Peter Hawtin is simply the best client I've ever worked with - a great listener, considered in his approach, creative and strategic. No bullshit, no politics, just focus and attention. Neither is he a pushover. He is also very able to apply his mind to radically different issues - from motoring to financial services.”

Mark Curtis

Executive Vice-President, Razorfish

Mohebi Logistics logo"Highly responsive and always ready to take the extra step for success, even at uncomfortable hours! Very refreshing with plenty of new ideas - an excellent work partner."

Mike Druttman

Consultant to Mohebi Logistics

Pattersons"We have been working with Brand New Way & Peter Hawtin since 2008 and have found our PPC budget well spent. Peter has helped us work towards our goals of attracting new business to our website and over the time we have worked together we have seen our return on investment grow."

Caroline Eagle

Group Quality & Marketing Manager, Pattersons

Thatcham Research logo"We have worked with Brand New Way to generate awareness of new vehicle safety systems and to improve regular engagement with our own customers. Peter Hawtin recommended and managed an extremely cost-effective Google PPC campaign, which attracted traffic to our web site. Peter's vast experience in digital advertising was invaluable to us.

He also implemented a new email strategy for our regular customer communications, which generated much improved open rates and customer connection. He is always great to work with, blending his vast experience and knowledge with a strong dose of pragmatism."

Neale Phillips

Strategy & Development Director, Thatcham Research

Procol logo"We have been working with Peter Hawtin, of Brand New Way Limited on creating more business from our web site. This initially involved a Google Pay Per Click advertising campaign, but soon developed into a far more holistic overhaul of  our brand, website and our market positioning.

Peter has introduced talented designers and copy writers and everyone in Procol is excited about our professional image and showing the world just how good we are! This is a refreshing and very useful exercise and hopefully will prove to be a milestone point for the business, where we continue to expand the business by new means... new clients... new business... new horizons! "

Nick Denning

Director, Procol Ltd

NWN logo"Having Peter in the team you are always confident that expectations will be satisfied and delivered with absolute transparency and integrity. That trust is essential in ensuring successful brand/business development."

Nick Lawrence

NWN Blue Squared

SpringWise logo"Peter Hawtin at Brand New Way, has worked closely with us in the development of our website offering over the last five years. His input has been fundamental to the continuing, successful development of our on line retail offering. From initiating strategy, to refining our online marketing programme, Peter has brought his considerable experience to bear. This has all been supported by high quality appraisals of the campaigns we have undertaken involving full analysis of our expenditure to maximise the effectiveness of our budgets.

Peter continues to be a very important member of our team and we particularly appreciate his calm, analytical, professional approach."

Simon Hardy

MD, Fonthill Waters Ltd

The Green Consultancy logo"Peter Hawtin has done excellent work for us on developing board level communications to major companies plus redesigning all our documentation in a new house style – efficiently and to a tight schedule.

He has been a valuable sounding board on a wide range of issues and made a major contribution to our decision making – as well as solving all technical problems as they arose.

We look forward to working with him on improving the e-marketing of our services."

John Treble

MD, The Green Consultancy

Fleet Support Group logo"Peter Hawtin's calm and friendly approach enables mid sized companies like ours to benefit from his significant web marketing experience with Britain's best brands.

In particular, his advanced approach to email marketing helped us to improve our email marketing delivery and performance, especially in relation to identifying 'hot leads'."

Geoffrey Bray

Chairman, Fleet Support Group Ltd

Helibeds logo'Peter Hawtin's (Brand New Way Limited) significant web marketing experience has made a real difference in how HeliBeds attract targeted leads to our website and convert web visitors to buyers.

Brand New Way has transformed the business results from our website and we are on track to achieve over £4M online sales a year.

It's great for a successful mid size business to be able to get effective marketing consultancy from someone who also works with Britain's best brands.'


Chairman, HeliBeds

Tips For Dating logoPeter Hawtin’s professionalism and passion sets him apart from the myriad of potential providers. He goes the extra mile to ensure that you get what you want and more. His attention to detail is extraordinary. And it’s this that can make such a huge difference in the world of e-commerce.

My business partner and I wanted a smart website (Tips For Dating) with the right look and feel for this exciting new venture. Coupled with this we needed it in a short period of time and to a minimal budget. Hats off to Peter and his team for providing all of this and what can only be described as a first class piece of work.

Callum McKenzie

Director, Tips For Dating

Concep4 logo"I have been working with Peter Hawtin at Brand New Way to promote our website through Google Adword campaigns to generate new enquiries and business opportunities.

In the first 3 months, we received 6 genuine enquiries that have led to quotations in excess of £750k and we received our first project order from a new client in central London worth £158k.

The profit from this first job alone will cover our first year (PPC) fees by a factor of 10. This campaign has exceeded my expectations and I am very happy to recommend working with Peter at Brand New Way."

John Cook

MD, Concept4

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